ROCK MEMBERSHIP

A MORE PERSONAL WAY
TO CARE FOR YOUR ESTATE.

Thoughtful oversight. Tailored support. A more considered approach to managing your home and the life around it.

EXPLORE MEMBERSHIP
A DIFFERENT STANDARD OF CARE

Your Estate. Your Priorities. One Trusted Partner.

Every home has its own needs, routines and expectations. ROCK provides a structured approach to estate management, coordinating the people, services and details that keep your residence operating as it should.


From everyday property oversight to construction coordination and lifestyle management, our membership levels are designed to support different levels of responsibility and involvement.

CHOOSE YOUR LEVEL OF SUPPORT

ROCK Membership Options

Three levels of membership. One consistent commitment to thoughtful oversight and personalized service.

TIER 01

Foundation

US$50,000
Starting membership investment

Consistent estate oversight for homeowners who want their residence professionally coordinated and cared for.

  • Daily coordination support
  • Scheduled property inspections
  • Preventive maintenance program
  • Vendor sourcing and coordination
  • Weekly open-item follow-up
  • Monthly estate walkthrough
  • Seasonal property preparation
  • Annual Estate Condition Report
EXPLORE FOUNDATION
TIER 03

Signature

US$185,000
Starting membership investment

Everything in Private Estate, plus comprehensive owner representation, construction oversight and expanded estate administration.

  • Everything in Private Estate
  • Owner's representative coordination
  • Construction progress monitoring
  • Timeline and milestone tracking
  • Change-order coordination
  • Punch-list oversight
  • Private Medical Concierge Coordination
  • Advanced lifestyle coordination
  • Financial and administrative oversight
  • Monthly estate activity reporting
EXPLORE SIGNATURE
TIER 01

Foundation Membership

Reliable oversight. Consistent communication. A home that never feels unattended.

Foundation

CONSISTENT ESTATE OVERSIGHT

US$50,000

Daily / As-needed Coordination

  • Single point of contact for home-related requests
  • Issue triage and vendor dispatch
  • Vendor access arrangements
  • Request tracking through resolution
  • Delivery and service coordination
  • Shared estate coordinator
  • Defined routine-response commitment

Estate Operations

  • Scheduled property inspections
  • Preventive maintenance program
  • Property condition monitoring
  • Vendor sourcing and coordination
  • Repair and maintenance scheduling
  • Vendor access and supervision when appropriate
  • Warranty and maintenance tracking
  • Guest-suite routine checks and arrival preparation
  • Pool, landscape and HVAC coordination
  • Specialty-system coordination
  • Smart-home vendor coordination
  • Security vendor coordination
  • Property preparation before owner arrival
  • Property oversight while owner is away
  • Annual Estate Condition Report

Weekly Oversight

  • Follow-up on outstanding requests
  • Recurring vendor attendance checks
  • Service completion follow-up
  • Open-item tracking

Monthly Oversight

  • Full home walkthrough and visual inspection
  • Major system condition checks
  • HVAC and pool equipment review
  • Irrigation and exterior review
  • Filter replacement scheduling
  • Written monthly property summary

Seasonal Preparation

  • Pre-summer air-conditioning preparation
  • Pool equipment preparation
  • Seasonal pest-control scheduling
  • Irrigation adjustments
  • Seasonal property maintenance planning

Ongoing Estate Administration

  • Vetted vendor network maintenance
  • Vendor licensing and insurance verification
  • Quote comparison and coordination
  • Digital home file maintenance
  • Warranty and equipment documentation
  • Service history and reference photographs
  • Basic smart-home troubleshooting coordination
TIER 02

Private Estate Membership

Everything in Foundation, with expanded interior, collection and lifestyle support.

Private Estate

ELEVATED ESTATE & LIFESTYLE MANAGEMENT

US$125,000

Everything in Foundation

Includes all Foundation estate operations, inspections, maintenance coordination, vendor oversight and reporting.

Interior & Home

  • Interior designer coordination
  • Furniture ordering and delivery coordination
  • Furniture installation and placement
  • Window-treatment coordination
  • Specialty window and glass coordination
  • Lighting and fixture installation coordination
  • Art installation coordination
  • Home organization
  • Closet organization
  • Seasonal wardrobe rotation
  • Interior refresh and project coordination
  • Move-in and home setup coordination

Wine Collection

  • Basic wine inventory
  • Vintage and year organization
  • Winery and producer records
  • Wine region classification
  • Quantity and storage-location records
  • Wine delivery and receiving coordination
  • Cellar temperature and environment monitoring
  • Wine cellar service coordination

Lifestyle & Hosting

  • Restaurant reservations
  • Nightclub and VIP arrangements
  • Show and concert arrangements
  • Sporting-event arrangements
  • Private event coordination
  • In-home event vendor coordination
  • Private chef and catering coordination
  • Guest and hosting arrangements
  • Concierge physician coordination
  • Specialist and house-call provider coordination
  • Wellness provider coordination

Holiday & Client Experience

  • Christmas light installation coordination
  • Christmas light removal coordination
  • ROCK milestone and birthday surprises
  • Anniversary and home-completion gifts

Enhanced Member Portal Categories

  • Interior and design projects
  • Wine collection
  • Lifestyle requests
  • Events and reservations
  • Foundation property information
TIER 03

Signature Membership

Comprehensive owner representation. From construction oversight to the details of everyday estate life.

Signature

COMPLETE OWNER REPRESENTATION

US$185,000

Everything in Private Estate

Includes all Foundation and Private Estate membership services.

Owner's Representation & Construction Oversight

  • Daily coordination with luxury home builders
  • Owner's representative between project parties
  • Builder, architect, designer and vendor coordination
  • Construction progress monitoring and reporting
  • Regular site updates during active phases
  • Timeline and milestone tracking
  • Change-order coordination
  • Punch-list oversight
  • Quality and completion follow-up
  • Interior designer coordination
  • Furniture procurement and delivery coordination
  • Furniture installation and placement
  • Window, door and specialty glass coordination
  • Window-treatment and motorized-shade coordination
  • Lighting and fixture coordination
  • Art installation coordination
  • Smart-home and AV coordination
  • Move-in and home setup
  • Warranty and post-construction follow-up

Ongoing Estate Operations

  • Weekly estate inspections
  • Preventive-maintenance program
  • Vendor scheduling and supervision
  • Housekeeping coordination
  • Landscape and pool coordination
  • HVAC, plumbing and electrical service coordination
  • Security and smart-home coordination
  • Property preparation before arrival
  • Property shutdown after departure
  • Guest-suite readiness
  • Vehicle-service coordination
  • Wine-cellar environmental oversight
  • Home inventory and warranty records
  • Emergency property-response coordination
  • Annual Estate Condition Report

Lifestyle Management

  • Restaurant and nightlife arrangements
  • VIP and table coordination
  • Show, concert and sporting-event arrangements
  • Private event coordination
  • Event planning at the residence
  • Holiday decorating coordination
  • Seasonal home preparation
  • Party and event vendor coordination
  • Floral arrangements
  • Private chef and catering coordination
  • Guest preparation
  • Art installation coordination
  • Home and closet organization
  • Personal shopping, subject to agreed scope
  • Specialty-item sourcing
  • Dry-cleaning coordination
  • Tailor and alteration coordination
  • Beauty and wellness appointment coordination

Private Medical Concierge Coordination

  • Concierge physician introductions
  • Appointment coordination
  • Executive physical coordination
  • Specialist appointment coordination
  • Mobile physician and house-call coordination
  • Private nursing and caregiver agency coordination
  • Physical therapy, massage and wellness coordination
  • Medical appointment transportation coordination
  • Coordination with existing concierge medical practices

Wine & Collection Management

  • Wine-cellar environmental monitoring
  • Cellar maintenance coordination
  • Wine inventory coordination
  • Sommelier and wine consultant coordination
  • Wine delivery and receiving
  • Insurance and appraisal specialist coordination
  • Art installation coordination

Financial & Administrative Oversight

  • Vendor invoice organization
  • Retainer expense tracking
  • Vendor spending reports
  • Project budget tracking
  • Estimate and proposal organization
  • Client approval tracking
  • Warranty documentation
  • Service-contract tracking
  • Household calendar
  • Annual vendor review
  • Monthly estate activity report
FIND YOUR LEVEL

Membership at a Glance

Each level builds upon the previous one, expanding the scope of coordination and support.

Service Category Foundation Private Estate Signature
Estate Operations ✓ ✓ ✓
Preventive Maintenance ✓ ✓ ✓
Vendor Coordination ✓ ✓ ✓
Interior & Furniture — ✓ ✓
Wine Collection — ✓ ✓
Lifestyle Management — ✓ ✓
Private Event Coordination — ✓ ✓
Owner's Representation — — ✓
Construction Oversight — — ✓
Private Medical Concierge Coordination — — ✓
Estate Financial Administration Basic records Expanded portal ✓
A MORE CONNECTED EXPERIENCE

Your Estate Information. Thoughtfully Organized.

ROCK is planning a private member portal designed to bring important estate information and service activity into one organized place.

Portal categories are intended to reflect each membership level and its service scope.

  • Estate Operations
  • Interior & Design Projects
  • Wine Collection
  • Lifestyle Requests
  • Events & Reservations
  • Property Activity & Spending
  • Projects & Household Calendar
The member portal is a planned service experience. Availability, features and access will be confirmed as the platform is developed.
THE ROCK APPROACH

A Thoughtful Start. A Clear Plan.

Every membership begins with understanding the residence and the owner's expectations.

01

Connect

Begin with a conversation about your residence, priorities and expectations.

02

Understand

Review the property's needs, current arrangements and areas requiring attention.

03

Establish

Define service priorities, responsibilities, authorization and communication procedures.

04

Coordinate

Begin ongoing oversight and keep the owner informed as work progresses.

THE ROCK COMMITMENT

You Remain the Decision-Maker. We Manage What Happens Behind the Scenes.

ROCK coordinates and represents the owner's interests. Your professional service providers remain responsible for their respective licensed and professional work. Important decisions remain with you, supported by clear communication and agreed authorization procedures.

BEGIN A CONVERSATION

Let's Discuss Your Estate.

Every residence is different. Contact ROCK to discuss your priorities and explore the membership level that best fits your needs.

REQUEST A PRIVATE CONSULTATION